The video ads are unavailable. I didn’t receive points after watching ads.

Modified on Tue, 6 Jan at 4:20 PM

Tappytoon offers two ways to earn free points within the app: Complete Offers and Watch Videos. The Free Points page is only available on the Tappytoon app. Users may watch up to 30 video ads per hour, subject to availability.  
 
When using the Watch Videos option, video advertisements are provided by third-party partners. After watching a video ad in full, you will be prompted to either close the ad or continue to the partner’s page. Once either action is completed, our partners will verify your participation and award points accordingly. A verification message will appear when you return to the Free Points page, and awarded points can be verified in your Transaction History.  


Please note that video ad availability may vary based on factors outside of Tappytoon’s control. If video ads are unavailable, it means there are currently no offers that match your individual profile. In this case, we recommend checking back at a later time, as availability may change.  


To ensure fair and reliable operation of the service, Tappytoon may limit, suspend, or adjust point rewards if ad-watching activity appears inconsistent with normal usage patterns. This includes, but is not limited to, unusually frequent or rapid ad viewing. Such activity may be reviewed in accordance with Tappytoon’s policies.  


If you are ever in need of assistance, feel free to contact us at support@tappytoon.com

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